Move an order from received to completed

Each order goes forward one step at a time, and your customer is emailed at every step.

1. Open Sales › Orders. The boxes on top count what is Waiting for you and In progress; the chips below filter the list.

2. A new order says Received. Its big button is always the next step: here, Confirm.

   

3. Tap Confirm, check the New status and tap Confirm again. You may skip steps, but an order never goes back.

   

4. Keep going with the same button: Start preparing, then Send or Ready for pickup, then Mark as delivered (or Mark as picked up).

5. Tap ▾ beside the button for the rest: Open shows everything about the order, Mark as paid records the payment and Cancel order emails your customer your reason.

   

6. Once delivered, the customer confirms it arrived, or 15 days later, and the order is Completed.